Merseyside Latin Festival Privacy Policy

Last Updated: 2024-08-01

Welcome to Merseyside Latin Festival!

This Privacy Policy explains how Merseyside Latin Festival ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website [merseysidelatinfestival.com] or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data

Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age and interests, that you voluntarily give to us when you register for our events or sign up for our newsletter.

b. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

c. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase tickets or merchandise from the Site.

d. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and deliver services.
  • Email you regarding your account or order.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Perform other business activities as needed.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

b. Partners and Third-Party Service Providers

We may share your information with our partners and third-party service providers who assist us in various aspects of operating our services, including:

  • Google: We use Google for authentication purposes. This integration allows us to access your name and email address to facilitate account creation and login.
  • Facebook: We use Facebook for authentication purposes, enabling us to access your name and email address for account creation and login.
  • Clerk: We use Clerk to connect with Google and Facebook for authentication purposes and to store your authentication data securely.
  • Amazon AWS: We use Amazon Web Services to host and store our data securely within the EU.
  • Adam Bardsley Tech Consultancy: We engage Adam Bardsley Tech Consultancy for technical support and consultancy services to improve our website and digital infrastructure.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Options Regarding Your Information

a. Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

b. Emails and Communications

If you no longer wish to receive marketing communications or other promotional emails from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site
  • Logging into your account settings and updating your preferences
  • Contacting us using the contact information provided below

Please note that even if you opt-out of receiving marketing communications, we will continue to send you emails necessary for the services you have purchased, such as emails containing tickets, confirmations, or information about changes to events.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. You can obtain a copy of this Privacy Policy at any time by visiting our website or contacting us.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: salsa@salsaliverpool.co.uk